Help that keeps the story together.
All product examples on this page are illustrative and synthetic. MamiPay is in development. Check app availability.
A useful answer should move you forward. The support experience brings relevant automatic help, a direct request for a person and a conversation history you can return to.
When a case needs a handoff, the context should travel with it. Financial complaints and disputed payments need an authorized review; an automated answer should never stand in for a refund or a payment outcome.
Where can I find a record of my activity?
Open Activity in your approved app to find your recorded transactions. If a record needs investigation, keep its reference with your case.
Can I download MamiPay now?
Public Android and iOS download links are not available on this site yet. This is a product introduction while development and release checks continue. Verified release links will appear in App availability when ready.
View app availabilityAre the wallet balances and cards on this page real?
No. The nonzero balances, card, payroll and Ajo figures are clearly labeled illustrative synthetic product previews. They explain the intended experience, not real accounts, settled payments, current exchange quotes or services available to use now.
Will MamiPay support more than one currency?
NGN and USD are explicit parts of the product roadmap. Further currencies and international routes need their own approved product and provider arrangements. A wallet, currency conversion, international transfer and foreign bank account are separate capabilities; the product will identify what is actually available.
Can I use MamiPay on the web?
All customer types use mobile, including personal, NYSC, Business and Ajo. Customer web access is only for approved Business and Ajo holders with active authorized membership. Personal-only and NYSC-only accounts use mobile. The public website does not create a customer account.
What does Business payroll include?
The direction covers team records, payroll preparation, independent review and payment-by-payment tracking when those capabilities are released. It is not a promise to calculate or file statutory payroll taxes. Your organization remains responsible for the employment information and obligations that apply to it.
How does NYSC access work?
An applicant provides NYSC ID or accepted service evidence for an authorized document review against their verified customer details. There is no requirement to give MamiPay an NYSC portal password. NYSC eligibility, actual allowance receipt and a lender's loan approval are separate decisions.
Does Ajo guarantee that everyone will pay?
No. Ajo is a rotating contribution plan with agreed rules, recipients and obligations. A member who has received a pot still owes later contributions. A shortfall needs the agreed notice, grace and dispute process; it is not replaced with a guaranteed payout or investment return.
How do I get help with an existing account?
Use Help in your approved MamiPay app or eligible Business/Ajo workspace. Supported automatic answers should offer a next step, and you can request a person with the same case history. A response does not by itself prove a refund or resolve a disputed payment.
Can a business invite platform staff?
No. A business can assign its own approved team responsibilities within that business. MamiPay platform staff use a separate administrator-invited Operations workspace, recipient activation and required MFA. There is no public staff registration.